Facilitation Tools
A sponsor’s brief is an important starting point, but it is rarely the whole context a facilitator needs. Learn how to invite participants to share experiences before a workshop, synthesize those accounts carefully, and use what you learn to design a more grounded process.
After a participant shares a story, the next question is not simply, “What did this mean?” It is also: What kind of reflection will help the participant describe this experience without forcing it into an overly simple frame? In Cerne, sliders and triangles invite participants to reflect on the story
Stakeholder listening
Participant questions are not just demographic fields. Learn how to choose the differences that help consultants notice meaningful variation, test working hypotheses, and design better stakeholder discovery.
organizational change
The best discovery method isn’t the most impressive—it’s the one proportionate to the situation. This article shows how to start from the decision, read conditions for inquiry, and use narrative listening, interviews, and group work in sequence.
stakeholder discovery
A sponsor’s brief is a starting point, not a full map of the situation. Learn how to identify who needs to be heard across authority, resources, expertise, information, and need—and how stakeholder listening can become the first step in a more grounded consulting intervention.
consulting discovery
Consulting discovery need not end with a sponsor brief and a few stakeholder interviews. Learn how to gather stories, work with participants’ own interpretations, develop provisional hypotheses, and bring them back to the client for further sensemaking.
Facilitation Tools
Turn powerful stories into credible proof. This guide shows how to use narrative data for evidence-based interventions to satisfy even the most data-driven l...